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  • How do I book in for a home sleep study?
    Click here to get started.
  • How does the sleep study work?
    Once you’ve filled in your online forms and made your booking, we will send the kit to you ready for the day you have chosen. You will set up the equipment according to the instructions we provide. The next day, you just have to pack the kit back into the box, and post it back to us using the provided prepaid Australia Post label.
  • Do I need to see a GP to get a referral?
    We can organise a referral for you as part of the background paperwork we do prior to your sleep study. You can also upload your own GP referral if you already have one or choose to do so.
  • Why can’t I get my own GP referral?
    You can organise your own GP referral if you choose to. However, you can avoid sitting in a bulk-billing GP’s waiting room for two hours to get a piece of paper signed, if you use our pathway to organise a referral on your behalf.
  • My dentist has referred me for this study. Why do I need a GP referral as well?
    Whilst it’s normal for a dentist to recommend that you have a sleep study, it’s only a recommendation. Unfortunately, Medicare will not accept a dentist’s referral for MBS item 12250. We can organise a referral for you as part of the background paperwork we do prior to your sleep study. Alternatively, you can see your own GP to obtain a referral.
  • How much does a sleep study cost?
    If you meet Medicare’s eligibility criteria, you only have to pay $185 out of pocket and Medicare covers the rest. The $185 is non-refundable by Medicare or health funds. Our fees are cheaper than other services who offer at-home sleep studies. Other services charge $250 or more out of pocket.
  • Does the kit have to be delivered to my home address?
    We can deliver the kit to your work address or your PO box if that is more convenient for you. Our online forms will ask you for your delivery preferences.
  • What if I don’t qualify for Medicare? Can I still book in?
    Yes, you can book in as a private patient. Your total non-refundable out-of-pocket expense will be $400. This is at least $100 cheaper than our competitors.
  • Do I need to come in so you can set up the equipment?
    This is an unattended home sleep study under Medicare’s rules for MBS 12250. We will send the kit to you, so you can complete the sleep study at home. You will be given written instructions, as well as a video guide, to explain how to set up the equipment correctly. If you don’t think you can set yourself up when you look at our instructions, you should not do this sleep study with us.
  • Does someone come to my home to do the set up?
    This is an unattended home sleep study under Medicare’s rules for MBS 12250. We will send the kit to you, so you can complete the sleep study at home. You will be given written instructions, as well as a video guide, to explain how to set up the equipment correctly. If you don’t think you can set yourself up when you look at our instructions, you should not do this sleep study with us.
  • How do I claim Medicare once I've done the sleep study?
    We handle the Medicare claim for you, only after you have successfully completed the sleep study. The $185 out-of-pocket fee is non-refundable (by Medicare or by health fund).
  • How many nights do I have to do the sleep study for?
    This is a one-night home sleep study.
  • How do I send the sleep study kit back?
    A prepaid Australia Post label will be included with the sleep study kit. Once you've completed the sleep study, pack the equipment back into the box it came in. Seal the box and attach the prepaid label to the lid. Drop the box at your local Post office by 4pm.
  • How long does the report take?
    The report will be ready approximately 2 weeks from the date we receive the kit with valid data.
  • Who do you send my report to when it is ready?
    We will send you the report when it is ready. We will also send a copy of the report to the doctor or dentist that recommended this service to you.
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